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Delivery & Returns


We will make reasonable efforts to meet any delivery dates you specify to us but such dates are for guidance only and we will not be liable to you or any third party for any consequential losses, liquidated damages or other costs if we do not deliver the goods on according to the delivery dates. We will ensure each delivery of the Goods is accompanied by a delivery note which shows the date of the Order, all relevant reference numbers, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Order is being delivered by instalments, the outstanding balance of Goods remaining to be delivered; and clearly state if any packaging material must be returned to us. We will arrange collection of such packaging material with you and at our expense.

You must inspect all Goods on delivery and report any damage, shortages or faults within forty eight hours of receipt of goods. We are not liable to you for any damage, shortages after this period. We will only replace damaged parts at an agreed cost if the damage occurred during transportation or unloading.

Once inspection has taken place or the time specified for the inspection has passed then we will replace the parts at the agreed contract price only.

If we fail to deliver the Goods, our liability shall be limited to the costs and expenses incurred by you in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods. We are not liable if we are unable to deliver the Goods due to an Event Beyond Our Control or if you do not provide us with any relevant or proper instructions related to the supply of the Goods.

We may deliver the Goods by instalments which shall be invoiced and paid for separately. Each instalment shall constitute a separate contract. Any delay in delivery or defect in an instalment shall not entitle you to cancel any other instalment.


Subject to clause 6 there is no automatic right to return the goods. We may, however, at our sole discretion and with our prior written consent allow you to return some or all of the Goods. Please note that certain goods which have been especially prepared for you may not be returned. If we agree with you that you may return the goods, then you must return them securely packed with the receipt of the delivery note and invoice relating to the Goods. You are responsible for all costs (including insurance) for the returning the Goods to us.


If you wish to return any product please fill out the Return form and submit it to us.

We also require the following RMA Label affixed to the outer packaging.  Return RMA Label